Cultural Dimensions
in Outsourced :
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Cultural Dimension
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Character
Todd, Puro, Aisha or other
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Outsourced Scene
or Circumstance
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Low-context culture
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Aisha , taxi driver ,
Todd
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Class , street ,
take me to ….
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High-context culture
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Todd
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Anti Ji home
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Individualism
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Todd
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Went to India
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Collectivism
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Indian people , puro
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Washing clothes ,
street
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Low power distance
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Todd , Aisha
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Boss office , class
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High power distance
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Todd ,
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Class
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Uncertainty tolerance
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Aisha
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Class
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Uncertainty avoidance
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Anti Ji , Todd
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Home , class
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Task orientation
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Todd
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Learning people in
class
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Social orientation
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Puro , anti Ji
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Anti home
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1. As
soon as Todd arrives, he experiences the discomfort of being disoriented in a
strange new place. What happens at the airport?
strange new place. What happens at the airport?
He struggled trying to walk through the
huge crowed at the airport, which was an abnormal scene for him. Then he got
annoyed by all the taxi drivers around him, who were fighting over him .
2. When a friendly traveler helps him get on the train, what does he tell him to do?
He advised him to jump into the train .
3. When he gets on the train, he cannot find an empty seat. How is this problem
solved for him? How might this be a cultural solution?
The young kid offered him his seat and then sat in his lap, because of the high population in India people are used to such a solution such as sharing seats, standing and squeezing in the train cabins.
4. As any exchange student, he has a lot of experiences trying new food. His first
encounter is with an iced drink. What happens?
He got stomach ache, and got sick because of the polluted water used in the iced drink .
5. First encounters with a culture can be shocking – Todd sees crowded streets with
cows, noise, and a man urinating in the street. But how does his host describe the
city?
Bombay is terrible, but here it’s very clean .
6. Even though the host Puro speaks English, Todd uses American slang a lot
without thinking. So as not to insult Puro, what does he say the meaning of
Schmuck is?
That means like a nice guy .
7. Todd wants to check in to a hotel. But Puro insists he comes to a boarding house.
What is the reason he gives Todd?
That he will feel lonely if he stays by himself in the hotel.
8. As soon as they meet, Aunti Ji starts asking very intimate questions that
Americans who have just met would never ask. What kind of things does she ask?
What does your father do, are you married, what’s your salary, do you have a girlfriend? Why did you break up?
9. During his first conversation with Aunti Ji he makes two big mistakes. What are
they?
He ate with his left hand which considered not clean in india and he placed the same hand he ate with back in the food .
10. The Golden Rule says do unto others as you would have them do unto you. That
means his Indian hosts and friends are trying to make him comfortable the way
they would be comfortable. How does this apply when the servant is preparing
tea for Todd?
She poured the tea for him and even put sugar just the way they do.
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