Thursday, May 8, 2014

Outsourced reflection #9

Outsourced reflection #9

In this paragraph I will illustrate the culture shock that’s Todd have . there are a lot of culture shock , when he arrive to India  new call center manager . Todd have a lot of culture shock in India . the first one was when he arrive to India he miss the driver because of the jam of the people and the spilling of his name (TOAD) . the second one was there were a lot of caws in the rode and in the office .
 Then he did something's to adjust like , he put a scarf to the window to save him from the sun light . more then this he have a bad news from his manager DAVE – BOSS .  
After that was doing some things  adapt to like ,  warring Indian clothes when he went to the office .  another thing is that not getting mad from the others in the office. The last adapt was when he was celebrating in the color day. Then he did some of motivations , he let ASHA came in to his place when he late of the office and he let the others try to speak in American accent .
The final , when he arrive to SEATTLE,WASH he did some change in his life in Australia like , put extra sugar in the coffee and he drink it in the right hand . he use now the tissues  in the restroom .         
   

Tuesday, May 6, 2014

exercise # 8 outsourced

exercise # 8 outsourced 


Cultural Dimensions in Outsourced :



Cultural Dimension
Character
Todd, Puro, Aisha or other
Outsourced Scene
or Circumstance
Low-context culture
Aisha , taxi driver , Todd
Class , street , take me to ….
High-context culture
Todd
Anti Ji home
Individualism
Todd
Went to India
Collectivism
Indian people , puro
Washing clothes , street
Low power distance
Todd , Aisha
Boss office , class
High power distance
Todd ,
Class
Uncertainty tolerance
Aisha
Class
Uncertainty avoidance
Anti Ji , Todd
Home , class
Task orientation
Todd
Learning people in class
Social orientation
Puro , anti Ji
Anti home


1. As soon as Todd arrives, he experiences the discomfort of being disoriented in a
strange new place. What happens at the airport?
 He struggled trying to walk through the huge crowed at the airport, which was an abnormal scene for him. Then he got annoyed by all the taxi drivers around him, who were fighting over him .


2. When a friendly traveler helps him get on the train, what does he tell him to do?
He advised him to jump into the train .

3. When he gets on the train, he cannot find an empty seat. How is this problem
solved for him? How might this be a cultural solution?
 The young kid offered him his seat and then sat in his lap, because of the high population in India people are used to such a solution such as sharing seats, standing and squeezing in the train cabins.
4. As any exchange student, he has a lot of experiences trying new food. His first
encounter is with an iced drink. What happens?
He got stomach ache, and got sick because of the polluted water used in the iced drink .
5. First encounters with a culture can be shocking – Todd sees crowded streets with
cows, noise, and a man urinating in the street. But how does his host describe the
city?
Bombay is terrible, but here it’s very clean .
6. Even though the host Puro speaks English, Todd uses American slang a lot
without thinking. So as not to insult Puro, what does he say the meaning of
Schmuck is?
That means like a nice guy .
7. Todd wants to check in to a hotel. But Puro insists he comes to a boarding house.
What is the reason he gives Todd?
That he will feel lonely if he stays by himself in the hotel.
8. As soon as they meet, Aunti Ji starts asking very intimate questions that
Americans who have just met would never ask. What kind of things does she ask?
What does your father do, are you married, what’s your salary, do you have a girlfriend? Why did you break up?
9. During his first conversation with Aunti Ji he makes two big mistakes. What are
they?
He ate with his left hand which considered not clean in india and he placed the same hand he ate with back in the food .

10. The Golden Rule says do unto others as you would have them do unto you. That
means his Indian hosts and friends are trying to make him comfortable the way
they would be comfortable. How does this apply when the servant is preparing
tea for Todd?
She poured the tea for him and even put sugar just the way they do.

Thursday, May 1, 2014

exercise #7

I have learned from my presentation:

 People can also exhibit characteristics of low Uncertainty Avoidance. Unlike high UA, those with a low level use informality in interaction with others, they often rely on informal norms and behaviors in most matters. Also, they will show moderate resistance to change.
Signs of low uncertainty avoidance:
 To detect if someone has a low uncertainty avoidance keep a keen eye out for the following symptoms and hints. Such people often abide by only a few rules and live a life with little set structure, one that is loose and free; they will appear to be calm and collected. Also, they are interested most likely in entrepreneurship and business matters.